The Assistant Branch Manager assists the Branch Manager in monitoring daily branch operations and supervising the branch staff providing proper customer service to bank clients and ensuring regulatory compliance with internal and external processes in order to meet branch goals. Main Accountabilities 1. Know Your Client (KYC) –Ensures adequate knowledge and understanding of retail clients by establishing risk scores and conducting enhanced due diligence (EDD) in accordance with the KYC Guidelines and in compliance with the Bank’s audit requirements 2. Compliance – Takes the lead in implementing the Bank's internal controls, policies, regulations, confidentiality requirements, audit, security and loss prevention controls to ensure compliance with the Anti Money Laundering (AML) and Bangko Sentral ng Pilipinas (BSP) guidelines and reports; 3. Customer Service – Offers solutions and services that meet the needs of and delights customers in order to maintain good client relationships and generate new business; 4. Staff Guidance - Assists branch colleagues and staff in achieving their developmental and career goals by coaching and guiding them in the performance of their duties. Leads by example and demonstrates a thorough working knowledge of all aspects of the various duties assigned in the Bank. Dimensions Financial Responsibility (Amount impacted directly & indirectly) • No Direct Contribution People Responsibility (No. of direct reports & indirect reports) • Individual Contributor Key Relationships (external & internal - levels) • Area Business Directors • Branch Managers • Relationship Managers • Branch Staff • Vendors/Service Providers The Assistant Branch Manager must have the skills to assume leadership of the team and branch in the absence of the Branch Manager

The Assistant Branch Manager assists the Branch Manager in monitoring daily branch operations and supervising the branch staff providing proper customer service to bank clients and ensuring regulatory compliance with internal and external processes in order to meet branch goals. Main Accountabilities 1. Know Your Client (KYC) –Ensures adequate knowledge and understanding of retail clients by establishing risk scores and conducting enhanced due diligence (EDD) in accordance with the KYC Guidelines and in compliance with the Bank’s audit requirements 2. Compliance – Takes the lead in implementing the Bank's internal controls, policies, regulations, confidentiality requirements, audit, security and loss prevention controls to ensure compliance with the Anti Money Laundering (AML) and Bangko Sentral ng Pilipinas (BSP) guidelines and reports; 3. Customer Service – Offers solutions and services that meet the needs of and delights customers in order to maintain good client relationships and generate new business; 4. Staff Guidance - Assists branch colleagues and staff in achieving their developmental and career goals by coaching and guiding them in the performance of their duties. Leads by example and demonstrates a thorough working knowledge of all aspects of the various duties assigned in the Bank. Dimensions Financial Responsibility (Amount impacted directly & indirectly) • No Direct Contribution People Responsibility (No. of direct reports & indirect reports) • Individual Contributor Key Relationships (external & internal - levels) • Area Business Directors • Branch Managers • Relationship Managers • Branch Staff • Vendors/Service Providers The Assistant Branch Manager must have the skills to assume leadership of the team and branch in the absence of the Branch Manager

The Assistant Branch Manager assists the Branch Manager in monitoring daily branch operations and supervising the branch staff providing proper customer service to bank clients and ensuring regulatory compliance with internal and external processes in order to meet branch goals. Main Accountabilities 1. Know Your Client (KYC) –Ensures adequate knowledge and understanding of retail clients by establishing risk scores and conducting enhanced due diligence (EDD) in accordance with the KYC Guidelines and in compliance with the Bank’s audit requirements 2. Compliance – Takes the lead in implementing the Bank's internal controls, policies, regulations, confidentiality requirements, audit, security and loss prevention controls to ensure compliance with the Anti Money Laundering (AML) and Bangko Sentral ng Pilipinas (BSP) guidelines and reports; 3. Customer Service – Offers solutions and services that meet the needs of and delights customers in order to maintain good client relationships and generate new business; 4. Staff Guidance - Assists branch colleagues and staff in achieving their developmental and career goals by coaching and guiding them in the performance of their duties. Leads by example and demonstrates a thorough working knowledge of all aspects of the various duties assigned in the Bank. Dimensions Financial Responsibility (Amount impacted directly & indirectly) • No Direct Contribution People Responsibility (No. of direct reports & indirect reports) • Individual Contributor Key Relationships (external & internal - levels) • Area Business Directors • Branch Managers • Relationship Managers • Branch Staff • Vendors/Service Providers The Assistant Branch Manager must have the skills to assume leadership of the team and branch in the absence of the Branch Manager

BPI's premium management training program with a twist -- graduates join the high performing Field Sales Division after the rigorous 6-month classroom and on-the-job training. SOTP is designed for young leaders who prefer the challenges of day-to-day client interface and performance-based incentives. Participants develop very strongsales and customer satisfaction skills that pipe them to become future relationship managers of the bank. The program is open to applicants in NCR, Luzon, Visayas and Mindanao.

The Officership Training Program (OTP) is the premium management training program of the Bank of the Philippine Islands. The rigorous 6-month classroom and on-the-job training will equip high potential individuals with basic management and leadership skills and a deeper understanding of the organization, its products, services and business operations to fit and transition readily into entry level management positions. Participants with strong inclination in sales and customer satisfaction skills will be trained to become sales officers of the Bank.