Phonebanking Specialist
The Phone Banking Specialist attends to the client's needs by receiving, investigating, and evaluating inquiries, requests, feedback, and complaints coming from various channels (phone, email, SMS, online facilities - Viber, Messenger, etc.). Within set parameters or guidelines, the Specialist decides how to best serve the Clients. He/She interfaces and interacts with other teams within the bank.
BPI
CITY OF MUNTINLUPA